About Adway Info
Managing Services Since 2012
Adway Info Pvt. Ltd. is incorporated in 2012 as a Management service provider under the provisions of the Companies Act 1956. Since its inception, Adway Info has seen consistent growth by continually investing in improving people, processes, and technology. Adway Info is based in the residential area of New Alipore, Kolkata, West Bengal. Though its a newly established company and small in size but prides itself in building strong foothold by delivering values to several local and off-shore clients.
We value team accomplishment to achieve our goals. We form a robust, project-based team to deliver a measurable outcomes for our clients.
We strive to contribute to the client’s success by providing excellent customer support through our multilingual, 24×7 contact center.
We maintain the highest level of business ethics in all our transactions with clients, employees, vendors, partners and entire community.
We believe in maintaining transparency in all our endeavors by encouraging clear communication at all levels from day one.
Our ability to agile with changes and challenges in a hassle-free and speedy ways, help us in growing sustainable business relationships.
We are dedicated to achieving targets. We excel in everything we do by focusing on quality, accuracy, transparency, and consistency.
Years Of Experience
Why choose us
We set realistic goals and high key performance indicators (KPI) for each of our projects. Stick adherence to quality parameters as defined in our KPIs and Service Level Agreement results in delivering quality services and achieve 100% client’s satisfaction. We appoint a dedicated QA professional(s) for each project to ensure the best quality check and control over the services we deliver to our clients.
We have a team of self-motivated, passionate, and well trained young graduates who proactively take responsibilities and act on every opportunity with dedication and determination to achieve more than pre-defined targets. Our employees are multilingual and are trained to leverage the power of effective communication across all channels. We hire certified technical professionals to deliver technical solutions. We engage experienced consultants with the specific domain expertise to attract and identify top talents matching client’s recruitment requirements.
We have designed a wide array of innovative research-based solutions to meet all the primary requirements of the business. Most of the business, be it IT or Non-IT, start-up or leaders requires innovative solutions to deal with the ever-changing challenges related to their Marketing, sales, customer support, recruitment, or technical infrastructure. We have specific and collective service modules to fulfill these requirements for our clients related to four key elements of their business – customer, people, process, and technology.
We deliver our services exactly as we promise to our clients while signing the SLA. We respect deadlines and strive to deliver services within the agreed time frame. Our seamless integrated delivery process is to serve multiple levers of time zone, language, skills, and verticals.
Collaborative Work Culture
Implementing smart technology and interpersonal training module helped us to finally establish a truly collaborative working environment across our organization which reinvigorated us with better employee engagement, a lower attrition rate, and increased productivity. We have defined shared purpose and cultivate an ethic of contribution enabling our employees to work together in flexible but disciplined projects.
Cost Effective Services
We have always been doing more for less! We have different billing modules and flexible terms of payment which suits your budget. We deliver the best value for your money.
Core values and functional strategies at Adway Info are defined and implemented to effectively deploy all our resources in the best possible ways reducing our operational cost and to simplify the process at all levels. Strong value proposition, customer-centric approach and continuous service quality improvement helps us to increased project success rate and boosts our overall organizational growth.
We're Here To Help!
27/5 Sahapur Colony (East)
New Alipore, Kolkata – 700053
47, Harish Mukherjee Road
Bhowanipore, Kolkata – 700025
Monday – Saturday
10:00AM – 6:30PM
(+91) 85840 60050